Prerequisites and Important Notes
- Please note that mapping of SharePoint drives is not officially supported by Microsoft anymore. Their recommendation is to use Sharepoint directly in your web browser (as designed), or use Microsoft OneDrive.
- Please note drive mapping is not supported on a Mac computer. Microsoft recommends using OneDrive or a web browser. Please refer to https://blogs.technet.microsoft.com/sharepoint_me_in_the_right_direction/2015/08/27/mapping-a-drive-to-a-sharepoint-library-connect-to-server-from-mac-osx-finder-does-not-allow-drag-and-drop-of-files-into-a-sharepoint-document-library/
- Before mapping the drive, you must add the Hosted SharePoint site to Trusted Sites.
- Please note that SharePoint 2013 uses SAML tokens for user authentication. This SAML token expires every 2 hours (default value), however OneNet has set this to expire every 12 hours. Upon expiry, user must sign into SharePoint via Internet Explorer, or else the mapped drive for Sharepoint will stop working. This behaviour is normal and by design. This process is similar to banking websites signing out user sessions for better security. Please refer to the "Update 1" section in https://blogs.technet.microsoft.com/lystavlen/2011/10/06/how-to-map-an-office-365-document-library-in-windows-explorer/
Instructions for mapping a network drive to a Sharepoint resource:
To map a local drive to the Hosted SharePoint site:
- Open Internet Explorer (NOT Google Chrome, NOT Firefox).
- Add the Hosted SharePoint site to Trusted Sites.
- Still using Internet Explorer, browse to your Hosted Sharepoint site (e.g. https://example.hostedsharepoint.co.nz).
- Login using your account, make sure you can access OK:
- Click the "Start" or Windows menu.
- Select "Computer".
- Click "Map network drive".
- Type the Hosted SharePoint URL (e.g. https://example.hostedsharepoint.co.nz)
- Login to your Sharepoint account (same as what you've used in step 3):
- Click "Finish". This will add a map drive to the root of your Sharepoint site.
- If you encounter the following error, it means you have not completed step 2 (add to Trusted Sites):
- Once a network drive is mapped, you can add a folder as a shortcut to your desktop, or add to your Quick Access:
Alternatives Recommended by Microsoft
One alternative is to use Internet Explorer (and ONLY Internet Explorer) to open a folder within SharePoint:
- Browse to your Sharepoint site in Internet Explorer (e.g. https://example.hostedsharepoint.co.nz) and login.
- Select any folder or document. Just make sure there is a tick next to it. The "Library" tab will appear.
- Select the Library tab.
- Click "Open with Explorer". This will open the folder in your Windows Explorer.
Another alternative is to use OneDrive/OneDrive for Business (previously known as SkyDrive or SkyDrive Pro). Please refer to https://blogs.technet.microsoft.com/lystavlen/2011/10/06/how-to-map-an-office-365-document-library-in-windows-explorer/ and https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sharepoint-mso_mac/o365-sharepoint-mapping-drive-on-mac-osx/c7a1ad70-3f5b-48c7-923b-dfc6d7460e59