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"Communication Error"

If the LiveVault backup fails due to a "communication error", please try the following steps:

  • Restart the LiveVault service.
  • Restart the server.
  • Test telnet to: provisioning.livevault.com on 80, 443; bridge.livevault.com on 80, 443, 2144; the primary vault as configured in the LiveVault Control Panel on 2144, 2145; the secondary vault as configured in the LiveVault Control Panel on 2144, 2145.
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